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Terms of Business

The terms that apply when you engage Groove Inc for a Discovery Sprint, an Omega Document, or any related service.

Last updated 16 September 2026

1. Who we are

These Terms of Business govern any engagement for brand engineering, Omega Document specification work, or related services with Staalbaek IT Dev ApS, trading as Groove Inc (“Groove Inc”, “we”, “us”), a company registered in Denmark under CVR no. 41564571, registered address Fynshovedvej 584, 5390 Martofte, Denmark.

By instructing us to begin a Discovery Sprint, an Omega Document build, or any other service described on this site, you (“the Client”) agree to these Terms.

2. Services

We provide brand engineering and design-specification services, including the Discovery Sprint, the Omega Document (Essentials, Complete, and Environment tiers), Brand Architecture, Sustainability Certification Branding, and the Compliance & Content Retainer. The current scope and pricing for each service is published on our Solutions page and forms part of the quotation or engagement letter agreed with you before work begins; we do not repeat exact figures here so this page never falls out of date with what's actually on offer.

3. How an engagement begins

Most engagements open with a Discovery Sprint: a fixed-fee, time-boxed strategy step. If you proceed to an Omega Document tier afterwards, the Discovery Sprint fee is credited in full against that build. If you don't proceed, you keep the strategy work produced and no further fee is owed.

4. Fees, invoicing and VAT

Fees are as agreed in your quotation or engagement letter, invoiced in the currency stated there. Staalbaek IT Dev ApS is registered for Danish VAT (moms) under CVR/VAT no. DK41564571. Danish VAT is applied at the standard rate to clients based in Denmark and to consumers elsewhere in the EU where required. For VAT-registered business clients elsewhere in the EU, the reverse-charge mechanism applies where you provide a valid VAT registration number. Invoices are payable within the terms stated on the invoice; we reserve the right to pause work on overdue accounts.

5. Cancellation and the right of withdrawal

If you are contracting with us as a consumer rather than a business, Danish law (implementing the EU Consumer Rights Directive) gives you a 14-day right to withdraw from a distance contract without giving a reason. Because our work is bespoke specification work produced to your own brand and brief, this right does not apply once we have begun work with your express request and acknowledgement that the right of withdrawal is lost once performance has started, or once a service has been fully performed. We will always ask for this acknowledgement explicitly before starting work on a consumer engagement.

Outside of that statutory right, cancellation terms for a specific engagement are as set out in your quotation or engagement letter.

6. Intellectual property

Full ownership of the final approved deliverables (the Omega Document itself and any bespoke logo, pattern, or identity assets produced as part of it) transfers to you on receipt of payment in full. Until then, all work remains the property of Groove Inc. We retain the right to display completed work in our own portfolio and case studies unless you ask us in writing to keep a specific engagement confidential, which we will always honour.

7. Confidentiality

We treat information you share with us about your business as confidential, and we won't disclose it to third parties except as needed to deliver the engagement or as required by law.

8. Liability

Our liability for any claim arising from an engagement is limited to the fees paid for that specific engagement, except for liability that cannot be excluded or limited under Danish law, such as liability for death, personal injury, or wilful misconduct or gross negligence.

9. Complaints and dispute resolution

If something isn't right, contact us first at admin@grooveinc.dk so we can put it right directly. If we can't resolve a consumer complaint between us, Danish consumers can bring a complaint to the Center for Klageløsning (Nævnenes Hus). The EU's Online Dispute Resolution platform was discontinued in July 2025 and is no longer available.

10. Governing law

These Terms, and any engagement entered into under them, are governed by the laws of Denmark. Any dispute that cannot be resolved informally is subject to the exclusive jurisdiction of the Danish courts.

11. Changes to these Terms

We may update these Terms from time to time; the version in force for your engagement is the one published here at the time you instruct us. Material changes will be reflected in the "Last updated" date above.

12. Contact

Staalbaek IT Dev ApS, trading as Groove Inc
Fynshovedvej 584, 5390 Martofte, Denmark
CVR 41564571
admin@grooveinc.dk · +45 3115 5327

This page is a general summary of our standard terms of business and does not constitute legal advice. It has not been reviewed by a lawyer qualified in Danish or EU consumer law; we recommend independent legal review before relying on it for a specific dispute.
Groove Inc
The Omega Document Solutions Journey Contact

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Fynshovedvej 584, 5390 Martofte, Denmark · +45 3115 5327 · admin@grooveinc.dk

Groove Inc is a trading name of Staalbaek IT Dev ApS, Denmark (CVR 41564571).

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Groove Inc is Danish-founded and market-fluent in both Denmark and the UK — two markets, one standard of work, built on decades of cross-border experience.